3 Things Your Employees Never Forget

by Chris McGill on August 24, 2009

I received an email from Poynter’s, a subscription I am a part of. The message is very simple.

These are three things employees never forget, from Poynter’s Jill Geisler.

  1. How their leader apologizes when they were wrong
  2. How their leader handles a mistake when the employee makes a big one
  3. How their leader responds to a personal joy or personal tragedy

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Christopher McGill impacts businesses by giving companies access to the best and the brightest within the IT Profession. He provides 360 degree full service talent management solution that help companies hire with precision & insight.

What they are saying: “Chris is the example of what I expect a recruiter to be.”
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Don’t be stingy…….go on and share this article with your friends and colleagues. It would greatly be appreciated.  It is simple, role your mouse over the share/save icon and pic out a social outlet.

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Tagged as: Hiring, Leadership

  • I will ALWAYS remember how gracious Paul Otellini is who honestly keeps an open door policy and answered my request for assistance. I knew this because I wrote Paul twice during my employment at Intel and he responded while forwarding my perspective to other VP leaders on one occasion. From there I knew he was a great leader who would listen so I asked for his help on a high level customer service issue that played to his customer orientation message. We resolved our condition in a very short time earning a WIN: WIN for everyone!

    PLEASE Remember to THANK your leaders too! Don't be shy, be genuine they are human too and this appreciation will not be forgotten.

    When we get into the "Dog eat dog" environments we often forget our manners and gratuity. Make a reminder - If you feel it, do it! Thank someone today!
  • Patricia
    Yes, always thank your leaders. They will remember it.
  • Heath Fisher
    I 100% agree but think the word 'boss' should replaced by 'leader'.

    H
  • You are correct. I should change the word 'boss' to 'leader'. Thanks for the input!
  • Larry Mallis
    I completely agree with these very simple statements. The boss that I try to emulate as my career advances is the one that comes to mind when I read the above. He was a part of my joy when my children were born, and was there at the funeral when my father passed away (same year). I will never forget being able to share both of those emotions with him in a real genuine way. Not only did I learn how to be a good manager from him, I learned how to be a good man from him.
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